General terms and conditions

95% of our orders are completed and dispatched within the following business day. However, does not accept liability for any delays in delivery.

Any slight difference in color or background between the illustration on the website or in brochures, and the end product shall not be accepted as a cause for complaint.

Refund policy:

Faulty products and any mistakes on our part will be remedied as soon as possible. However, claims must be filed within 10 days of delivery. If the product shows no defect, it cannot be replaced or exchanged.

Confidentiality: keeps personal data pertaining to its customers solely to process orders and to comply with the fiscal and accountancy norms of the country of production and management. No data will be transmitted to or kept by a third party. Personal information of clients will not be used for publicity distribution without consent. protects the financial information of its customers with SSL (Secure Socket Layer) to ensure secure transmission and transfer of data. Only the issuer of the credit card has knowledge of the details on the credit card. does not have that information.

Jurisdiction and applicable law:
The applicable law is Swiss law and the courts of Geneva are competent to settle all disputes arising from our sales.

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